Accessibility of dedicated (leased) and own servers
Accessibility of servers is of the utmost importance for any Internet presentation. From the short-term point of view (a day or a week) we can talk about 100% liability with no problems, however, from a mid-term point of view (weeks or months) 100 % liability practically cannot be achieved (particularly due to the upgrade needs or restart of individual machines).
Because we provide services of maximum quality at a professional level, we have established on-line monitoring of our servers and lines for our customers a few years ago.
Our company has set fixed rules for the assessment of accessibility of individual servers and we assess possible problems according to these rules. We have set up exact and strict limits for the time of how long ours server may be inaccessible. Our pricing policy as well as compensation of a possible failure reflect these rules.
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