How do I pay for cloud services? You pay for cloud services from prepaid credit on your account. Depending on the service, credit is used hourly, monthly, yearly or by actual consumption (pay-per-use). If you have enough credit, services renew automatically when the prepaid period ends. Unused credit must be used within 12 months of payment.
What happens if I run out of credit? We notify you by email. If you don't top up, hourly-billed services are suspended, and others are suspended when their prepaid period ends. Top up and you can reactivate them. Suspended services and their data are permanently deleted after 17 days.
What is the difference between a Cloud Server and a dedicated server? A Cloud Server is a flexible virtual server for websites, applications and everyday workloads, and you can scale its resources as your project grows. A dedicated server is a physical machine reserved entirely for you, suited to demanding workloads that need the full performance of the hardware.
Can I scale my cloud resources as my project grows? Yes. Every cloud service scales on demand — add CPU, RAM or storage as your traffic and workload grow, without migrating to a new platform.
Is Cloud Object Storage suitable for large files? Yes. Object Storage is built for large, unstructured data — media libraries, archives and backups — with S3-compatible access and no practical per-file size ceiling for normal use.
Can I combine several cloud services? Yes. Cloud Servers, Cloud Backup, Object Storage and DBaaS run within one connected ecosystem and one account, so you can combine exactly the services your project needs.
Where should I start if I am new to cloud hosting? Start with a free account and a trial credit — no payment details required. From there you can try a Cloud Server or a managed database, and scale up once you know what fits.